RingOne combines a complete cloud phone system, business texting, video, and a full contact center on one carrier-grade network — so you can replace a tangle of vendors with a single partner.
A complete hosted PBX with enterprise call-handling — no hardware to maintain, all managed from one portal.
Greet callers and route them with single- or multi-level menus — "Press 1 for Sales," and so on.
Send calls by time of day, caller ID, holiday schedule, or skill — exactly how your business runs.
Ring a whole team at once or in sequence so calls always reach an available person.
Hold callers in line with position announcements and music until the next agent is free.
Get voicemails as audio files and text transcripts delivered straight to your inbox.
Define business hours, after-hours, and holidays so every call is handled appropriately.
Record inbound and outbound calls for training, quality, and compliance, with secure storage.
Park a call on a shared line and pick it up from any phone in the office.
Ring your desk, mobile, and softphone together so important calls always find you.
Upload your own on-hold audio and promotional messages by department.
Accurate emergency location routing keeps your team safe and your business compliant.
Keep the business numbers your customers already know — we handle the transfer for you.
One unified-communications client for web, desktop, and mobile — calls, texts, and chat wherever your team works.
A full softphone for Windows, Mac, and the browser — no desk phone required.
Your office line in your pocket, with native dialer integration and push notifications.
Text customers from your main business number, individually or as a shared team inbox.
Internal messaging plus real-time availability so you know who's free before you call.
A company directory that syncs across every device and app automatically.
Start a call at your desk and seamlessly hand it off to your mobile as you head out.
Reliable, secure video built right into the platform — meetings, screen share, and conferencing in one place.
Host crisp, secure video meetings with your team and customers from any device.
Present documents, demos, and slides in real time during any meeting.
Bring everyone together with one-click audio and web conference rooms.
Add a full omnichannel contact center when you're ready — same platform, one bill, no separate setup.
Route voice, SMS, chat, and social into a single, prioritized agent queue.
Live wallboards, queue stats, and the tools supervisors need to coach in the moment.
In-depth call reporting to optimize staffing, efficiency, and customer experience.
AI-powered chat and text-to-speech deflect routine questions and free up agents.
Agents see customer context the instant a call connects, pulled from your CRM.
Enterprise-grade contact center capability at a price that fits small and mid-sized teams.
Turn every conversation into insight with AI-powered analysis and rich reporting.
Automatic, searchable transcripts of recorded calls — no manual note-taking.
AI generates a concise summary and action items the moment a call ends.
See how customers feel across conversations and spot issues before they escalate.
Automatically tag what calls are about to surface trends across your business.
Track volume, answer rates, and team performance with real-time dashboards.
Build and schedule the reports your business cares about, delivered automatically.
Connect RingOne to the tools your team already uses — or build your own with well-documented REST APIs.
Dial any number from your CRM, browser, or Outlook with a single click.
Send and receive faxes by email — keep the workflow, lose the fax machine.
Automate provisioning and build custom integrations with developer-friendly APIs.
Your phones run on a geo-redundant U.S. network engineered for uptime — one of the things that sets RingOne apart.
A network built and monitored for five-nines voice availability.
Traffic spread across multiple U.S. facilities for resilience.
If one node has trouble, your calls reroute instantly — no action needed.
Tell us how your team works and we'll show you exactly how RingOne fits — and how quickly you can be live.